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CIPS L6M1 Exam Syllabus Topics:

Topic	Details
Topic 1	Contrast the sources of power: This section targets Diversity and Inclusion Officers and analyzes how equality and diversity issues relating to the supply chain can be used to improve strategic effectiveness.
Topic 2	Compare leadership techniques: This section measures the skills of Stakeholder Engagement Managers and evaluates how to create a communication plan to influence personnel in the supply chain. It covers stakeholder analysis, how to obtain buy-in to supply chain strategies, and the use of the Internet for publishing information. A key skill measured is obtaining stakeholder buy-in effectively.
Topic 3	Understand and apply communication planning techniques: This section measures the skills of Communications Managers and focuses on evaluating influencing styles that can be used in the effective leadership of a supply chain. It covers implementing a vision of improved procurement, models for managing in different directions, and influencing styles for cross-functional leadership. A key skill measured is implementing a vision of improved communication.

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CIPS Strategic Ethical Leadership Sample Questions (Q37-Q42):

NEW QUESTION # 37
SIMULATION
Zoe has recently formed a cross-functional team to work on a new secret project called Project X. There are 8 members of Project X and these members have different ages, cultural backgrounds, lengths of service at the company and personalities.
Discuss 5 reasons why teams can fail, relating these to potential issues Zoe may face with her team, and discuss ways Zoe can overcome them. (25 points)

Answer:

Explanation:
See the Answer is the explanation
Explanation:
Why Teams Fail: Challenges in Cross-Functional Teams and Solutions for Zoe's Project X Cross-functional teams, such as Zoe's Project X team, bring together diverse skills, perspectives, and experiences. While this diversity can foster innovation, it also presents challenges that can lead to team failure if not managed properly. Below are five key reasons why teams fail, how these issues may arise in Project X, and how Zoe can overcome them.
1. Lack of Clear Goals and Direction
How This Affects Project X:
If Zoe does not establish clear objectives, deliverables, and expectations, team members may work in different directions, leading to inefficiencies and frustration. Given that Project X is secret, the lack of transparency may cause confusion and disengagement.
Solution:
✔ Clearly define the project's mission, objectives, and success criteria at the outset.
✔ Use SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) to set expectations.
✔ Hold regular briefings to ensure all team members understand their role in the project.
2. Poor Communication
How This Affects Project X:
With team members from different backgrounds, experience levels, and personalities, communication styles may vary. Some may hesitate to share ideas, while others may dominate discussions. This can lead to misunderstandings, silos, and frustration.
Solution:
✔ Establish clear communication channels, such as scheduled meetings, email updates, and collaboration tools (e.g., Slack, Microsoft Teams).
✔ Foster an open communication culture where all members feel comfortable sharing ideas.
✔ Encourage active listening to ensure all voices are heard.
3. Conflict and Personality Clashes
How This Affects Project X:
Diversity in age, culture, experience, and personalities can cause friction. Senior employees may resist younger members' ideas, while different working styles may lead to disagreements. If conflicts go unmanaged, the team can become dysfunctional.
Solution:
✔ Conduct team-building exercises to build rapport and understanding among members.
✔ Implement a conflict resolution strategy, ensuring disputes are addressed constructively.
✔ Encourage a collaborative mindset, where team members focus on shared goals rather than personal differences.
4. Lack of Trust and Team Cohesion
How This Affects Project X:
If team members do not trust each other or the leader, they may be reluctant to share ideas, take risks, or collaborate. The secrecy of Project X may also create skepticism and uncertainty among members.
Solution:
✔ Foster psychological safety, where team members feel safe sharing ideas without fear of judgment.
✔ Encourage transparency by sharing relevant information about the project whenever possible.
✔ Organize team bonding activities to strengthen relationships and build trust.
5. Ineffective Leadership
How This Affects Project X:
If Zoe fails to lead effectively, team members may feel disengaged, unsupported, or micromanaged. A lack of clear decision-making can result in delays and frustration.
Solution:
✔ Zoe should adopt a situational leadership style, adjusting her approach based on team needs.
✔ Balance guidance with autonomy, ensuring team members feel empowered but supported.
✔ Regularly recognize and appreciate team members' contributions to boost morale.
Conclusion
For Project X to succeed, Zoe must proactively address these common team failures by setting clear goals, fostering strong communication, managing conflicts, building trust, and leading effectively. By implementing these strategies, she can ensure her cross-functional team remains engaged, motivated, and productive, driving Project X to success.

NEW QUESTION # 38
SIMULATION
Explain and evaluate how a Leader can use Management by Objectives (10 points). Discuss THREE ways to measure the effectiveness of leadership (15 points)

Answer:

Explanation:
See the Answer is the explanation
Explanation:
Management by Objectives (MBO) and Measuring Leadership Effectiveness
Part 1: How a Leader Can Use Management by Objectives (MBO) (10 Points) Definition of Management by Objectives (MBO) Management by Objectives (MBO) is a leadership approach where leaders and employees set specific, measurable goals that align with the organization's strategic objectives. Developed by Peter Drucker, MBO emphasizes clear goal setting, performance tracking, and employee involvement.
How a Leader Can Use MBO Effectively
Setting Clear Objectives
Leaders work with employees to establish SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound).
Example: A procurement leader may set an objective to reduce supplier costs by 10% within six months.
Aligning Individual and Organizational Goals
Ensures employees understand how their goals contribute to the company's success.
Example: A CPO (Chief Procurement Officer) aligns procurement cost-saving goals with the finance department's budget objectives.
Regular Performance Monitoring
Leaders conduct periodic reviews to track progress and provide feedback.
Example: Monthly progress check-ins ensure employees stay on track toward procurement efficiency goals.
Providing Support and Resources
Leaders remove obstacles and provide training or tools to help employees achieve their objectives.
Example: Implementing new procurement software to improve efficiency.
Performance Evaluation and Rewards
Employees are evaluated based on objective achievements, and success is rewarded (e.g., bonuses, promotions).
Example: Procurement staff meeting targets could receive performance-based incentives.
Evaluation of MBO's Effectiveness
✔ Pros: Improves goal clarity, accountability, and motivation.
✘ Cons: Can be rigid if objectives are too fixed, ignoring external changes.
Part 2: Three Ways to Measure Leadership Effectiveness (15 Points)
A leader's effectiveness is crucial for team performance, motivation, and achieving strategic objectives. Below are three key ways to measure leadership effectiveness.
1. Employee Engagement and Satisfaction
Definition: The level of motivation, commitment, and job satisfaction employees have under a leader.
How to Measure:
Conduct employee engagement surveys (e.g., using Likert scale questions).
Measure retention rates-low turnover indicates effective leadership.
Track employee feedback in performance reviews.
Why It's Important:
✔ A highly engaged workforce is more productive and innovative.
✔ Employees who trust leadership stay longer and contribute more.
2. Achievement of Organizational and Team Goals
Definition: The ability of a leader to drive the team toward achieving company objectives.
How to Measure:
Compare actual vs. target performance metrics (e.g., cost savings in procurement).
Analyze key performance indicators (KPIs) like project completion rates.
Track efficiency improvements in processes under the leader's direction.
Why It's Important:
✔ Demonstrates how well a leader can set, communicate, and execute strategic goals.
✔ Ensures leadership is focused on tangible results, not just employee relationships.
3. Adaptability and Problem-Solving Ability
Definition: A leader's ability to navigate challenges, handle change, and innovate under pressure.
How to Measure:
Assess how a leader handles crises or disruptions (e.g., supply chain breakdowns).
Review decision-making effectiveness during uncertain situations.
Gather 360-degree feedback from peers, subordinates, and senior leaders.
Why It's Important:
✔ Business environments change-leaders must adapt quickly to remain effective.
✔ Ensures that leadership is proactive rather than reactive in problem-solving.
Conclusion
A leader can use Management by Objectives (MBO) to drive performance through goal-setting, alignment, monitoring, and evaluation. Leadership effectiveness can be measured through employee engagement, goal achievement, and adaptability, ensuring that leaders not only set objectives but also inspire teams, navigate challenges, and deliver measurable success.

NEW QUESTION # 39
SIMULATION
Evaluate the following approaches to leadership: autocratic and affiliative (25 points)

Answer:

Explanation:
See the Answer is the explanation
Explanation:
Evaluation of Autocratic and Affiliative Leadership Approaches (25 Points) Leadership approaches vary based on organizational needs, culture, and objectives. Below is an in-depth evaluation of Autocratic Leadership and Affiliative Leadership, focusing on their characteristics, advantages, disadvantages, and suitability in procurement and supply chain management.
1. Autocratic Leadership (12.5 Points)
Definition and Characteristics
Autocratic leadership is a command-and-control approach where decision-making is centralized, and the leader exerts full authority over subordinates. Employees have little to no input in decisions.
Key Features:
The leader makes all critical decisions without consulting the team.
Strict top-down communication is followed.
Highly structured and rule-based management.
Focus on efficiency, discipline, and control.
Suitable for crisis management, military organizations, and high-risk industries.
Advantages of Autocratic Leadership
✅ Quick Decision-Making:
Since decisions are made by one leader, the process is fast and efficient, especially in time-sensitive situations such as supply chain disruptions.
✅ Clear Chain of Command:
Employees have a clear understanding of who is in charge, reducing confusion and ensuring a structured workflow.
✅ Improved Accountability:
With strict supervision, employees remain focused on their tasks, leading to higher productivity.
✅ Effective in Crisis Situations:
In procurement, during a supply chain disruption (e.g., a supplier bankruptcy), a leader must make immediate decisions to secure alternative suppliers.
Disadvantages of Autocratic Leadership
❌ Lack of Employee Engagement & Motivation:
Since employees have no voice in decision-making, they may feel undervalued, leading to low morale and high turnover.
❌ Reduced Innovation & Creativity:
Employees are not encouraged to share new ideas or problem-solving approaches, which can limit procurement process improvements.
❌ Potential for Micromanagement:
Autocratic leaders tend to oversee every detail, leading to inefficiency and lack of trust in the team.
Suitability in Procurement & Supply Chain
✅ Best suited for highly regulated industries (e.g., government procurement, defense supply chains).
✅ Effective in emergency situations (e.g., supplier failure, legal compliance issues).
❌ Not ideal for collaborative procurement environments where supplier relationships and teamwork are crucial.
2. Affiliative Leadership (12.5 Points)
Definition and Characteristics
Affiliative leadership is a people-first leadership style that prioritizes employee well-being, relationships, and harmony within teams.
Key Features:
Focus on empathy and emotional intelligence.
The leader builds strong team bonds and fosters a positive workplace culture.
Employees are encouraged to collaborate and voice their opinions.
Suitable for organizations undergoing change, stress, or morale issues.
Advantages of Affiliative Leadership
✅ Boosts Employee Morale and Motivation:
Employees feel valued and supported, leading to higher job satisfaction and retention.
✅ Encourages Collaboration and Innovation:
Unlike autocratic leadership, an affiliative leader welcomes team input, encouraging creative solutions in procurement strategies.
✅ Strengthens Supplier Relationships:
In procurement, affiliative leadership improves negotiations and long-term supplier partnerships through trust and open communication.
✅ Effective During Organizational Change:
This approach helps teams adapt to new procurement strategies, digital transformations, or policy changes smoothly.
Disadvantages of Affiliative Leadership
❌ Lack of Firm Decision-Making:
Leaders may avoid conflict or tough decisions to maintain team harmony, leading to slow decision-making.
❌ Risk of Lower Performance Expectations:
Overemphasizing relationships may reduce accountability, leading to underperformance in procurement teams.
❌ Not Suitable for Crisis Management:
In urgent procurement situations (e.g., contract disputes, legal violations), an affiliative leader may struggle to enforce discipline.
Suitability in Procurement & Supply Chain
✅ Best for relationship-driven roles (e.g., supplier relationship management, collaborative procurement).
✅ Effective in team-building and change management (e.g., transitioning to digital procurement systems).
❌ Not ideal for high-risk decision-making environments (e.g., crisis procurement, compliance enforcement).

Which Leadership Style is Best for Procurement?
For short-term crises, regulatory compliance, or high-risk procurement → Autocratic Leadership is better.
For long-term supplier management, teamwork, and innovation → Affiliative Leadership is more effective.
A balanced approach (situational leadership) that combines elements of both styles is often the most effective strategy in procurement.
This evaluation provides a structured, detailed comparison that aligns with CIPS L6M1 exam expectations.

NEW QUESTION # 40
SIMULATION
Discuss the role that independent organisations in the third sector can play with regards to ethical business practices. Your answer may make reference to one or more of the following: United Nations, Tradecraft UK, Walk Free Foundation, IMF, ILO. (25 points)

Answer:

Explanation:
See the Answer is the explanation
Explanation:
Overall explanation
Below you will find how you can plan and draft the essay. Remember this is an example of one way you could approach the question. At Level 6 the questions are much more open so your response may be completely different and that's okay.
Essay Plan
Introduction - what is the 3rd sector?
P1 - role of advocate - promoting ethical business practices
P2 - role of watchdog
P3 - role of researcher - example of UNICEF and Cocoa
P4 - role of influencing global policies e.g. ILO Decent Work Agenda
P5 - Decent Work Agenda - explanation
Conclusion - work of third sector is critical to support advances in ethical business practices Example Essay Independent organizations in the third sector, also known as non-governmental organizations (NGOs) and civil society groups, play a crucial role in promoting ethical business practices on a global scale. This essay explores the multifaceted role of independent organizations in advancing ethical business practices and will focus on the work of the United Nations and the International Labour Organization (ILO).
Independent organizations in the third sector serve as advocates for ethical business practices. They raise awareness about ethical issues, such as fair labour practices, environmental sustainability, and responsible supply chain management. By conducting research, publishing reports, and engaging in public discourse, these organizations bring attention to areas where ethical improvements are needed.
Moreover, independent organizations often act as watchdogs, monitoring the actions of businesses and governments to ensure adherence to ethical standards. They use tools like corporate social responsibility (CSR) evaluations and human rights impact assessments to hold organizations accountable for their practices. For instance, NGOs may investigate and expose cases of labour exploitation or environmental violations in global supply chains.
For example, the International Labour Organization (ILO), a specialized agency of the United Nations, initiated efforts to combat child labour and forced labour in the cocoa industry. Children, often working in hazardous conditions, were involved in harvesting cocoa beans, which raised serious ethical and human rights concerns . The ILO along with UNICEF (United Nations Children's Fund) conducted studies, surveys, and assessments to gather data on child labour and forced labour. This resulted in the creation of the Harkin-Engel Protocol. Under the protocol, the chocolate and cocoa industry committed to taking specific actions to eliminate the worst forms of child labour and forced labour from cocoa production, encouraging businesses to adopt responsible sourcing practices, implement traceability measures, and invest in community development programs. While challenges persist, ILO/ UNICEF's efforts have contributed to significant improvements in labour conditions and a greater emphasis on ethical practices in the cocoa supply chain.
Furthermore, the United Nations, particularly the Economic and Social Council (ECOSOC), provides a platform for independent organizations to engage with governments and international institutions on ethical business practices. ECOSOC consults with NGOs, enabling them to contribute to discussions on sustainable development goals, human rights, and economic policies. This engagement ensures that ethical considerations are integrated into global policymaking.
Another example of how third sector organisations contribute to ethical business practices is the International Labour Organization (ILO) conventions, such as the 2018 Decent Work Agend a. This framework encompasses four main pillars
1) Employment: creating jobs and expanding opportunities for all. The goal is to promote full and productive employment, ensure equal pay for equal work, and reduce informal employment. It also emphasizes the importance of addressing unemployment, underemployment, and vulnerable employment, particularly in developing countries.
2) Social Protection: it highlights the need for comprehensive social protection systems. This includes access to essential health services, maternity protection, unemployment benefits, disability benefits, and pensions. Social protection helps individuals and families cope with various economic and social risks.
3) Social Dialogue: the active participation of workers, employers, and governments in decision-making processes related to labour policies and regulations. Social dialogue is essential for achieving fair and equitable labour practices, including collective bargaining and labour rights.
4) Rights at Work: the right to freedom of association, the right to collective bargaining, the elimination of forced labour and child labour, and the elimination of discrimination in the workplace. Ensuring these rights helps create a fair and just work environment.
The Decent Work Agenda represents a comprehensive and integrated approach to labour and employment issues, aiming to improve the well-being of workers and their families while fostering economic growth and development. It addresses the challenges and opportunities arising from changes in the world of work, such as globalization, technological advancements, and demographic shifts.
In conclusion, independent organizations in the third sector are instrumental in advancing ethical business practices globally. Their roles as advocates, monitors, collaborators, and educators are essential in holding businesses and governments accountable for their actions. Through engagement with institutions like the United Nations and initiatives like the ILO's Decent Work Agenda, these organizations contribute to the promotion of ethical practices in business, fostering a more just and sustainable global economy. Their efforts complement the broader goals of achieving social responsibility, human rights, and environmental sustainability in the business world.
Tutor Notes
- Out of those listed, you could get a lot of content out of the UN and ILO (remember the ILO is part of the UN). These would be my personal choice to pick and learn about because there are lots of examples you could talk about. I chose Cocoa and Child Labour. Other things you could have wrote about include:
- ILO Convention No. 29 (Forced Labour Convention, 1930): This convention requires member states to suppress the use of forced labour in all its forms, including slavery, debt bondage, and forced or compulsory labour.
- ILO Convention No. 105 (Abolition of Forced Labour Convention, 1957): This convention complements Convention No. 29 and aims to abolish forced labour through measures such as effective enforcement of laws and policies.
- Goal 8 of the United Nations Sustainable Development Goals (SDGs) specifically targets decent work and economic growth. Target 8.7 within this goal calls for the "immediate and effective measures to eradicate forced labour, end modern slavery and human trafficking and secure the prohibition and elimination of the worst forms of child labour." The UN promotes the SDGs as a framework for addressing forced labour and related issues.
- The UN provides technical assistance to countries, helping them develop and implement legislation and policies to combat forced labour. This assistance includes capacity building, training, and sharing best practices.
- Tradecraft UK, Walk Free and IMF are also mentioned in the study guide. Here's some info you could have included if you wished to talk about them in your essay:
- Tradecraft = IMPORTANT - as of 2023 this organisation is in Administration. The study guide and exam questions were written before this happened, so may refer to it in the present tense. Your response should mention it in the past tense. Tradecraft was a UK-based Fair Trade Organisation that sold products that were traded fairly in the UK. Their mission was to fight poverty through promoting approaches to trade that will help people in developing countries change their lives. It developed programmes working with poor producers in Africa and Asia. E.g. helped small Indian tea producers negotiate higher prices and get representation on the Tea Board of India. Also helped African Framers negotiate for better PPE and provided training to them so they're more confident to negotiate contract terms such as not allowing late changes to quantities. Traidcraft goes into Administration - One World Shop
- Walk Free Foundation = Aim is to eliminate modern slavery- publishes the Global Slavery Index. They engage in research, advocacy, and awareness-raising activities. Walk Free Foundation Official Website

NEW QUESTION # 41
SIMULATION
Discuss transformational and transactional approaches to leadership. Which is the most appropriate approach in the following case study:
Mo is a procurement manager at a large manufacturing organisation. He oversees a team of 5 procurement assistants. The assistants are currently not working to a high level; they lack skills and confidence in completing tenders and Mo is concerned about their abilities to conduct accurate work. (25 points)

Answer:

Explanation:
See the Answer is the explanation
Explanation:
Introduction
Leadership is a critical factor in shaping employee performance, motivation, and overall organizational success. In procurement, managers must adopt a leadership style that aligns with their team's capabilities, business objectives, and operational challenges. Two widely recognized leadership styles are Transformational Leadership and Transactional Leadership, each with distinct characteristics and effects on team performance.
This essay will discuss both leadership styles, outlining their advantages and disadvantages. It will then evaluate which approach is best suited for Mo, a procurement manager facing skill and confidence issues among his team members.
Understanding Transformational Leadership
Definition
Transformational leadership is a leadership style that focuses on inspiring, motivating, and developing employees to reach their full potential. Transformational leaders act as mentors and role models, encouraging innovation, professional growth, and long-term performance improvements.
Key Characteristics of Transformational Leadership
Inspiration and Motivation - The leader encourages employees to perform beyond expectations through a compelling vision.
Individualized Support - Focuses on mentoring and coaching employees to enhance their skills.
Encourages Innovation - Employees are empowered to think creatively and solve problems.
Develops Future Leaders - Focuses on long-term talent development rather than short-term task completion.
High Engagement and Emotional Intelligence - Builds strong relationships with employees and fosters a positive workplace culture.
Advantages of Transformational Leadership
✅ Encourages professional growth - Employees develop new skills and gain confidence.
✅ Increases motivation and job satisfaction - Employees feel valued and supported.
✅ Promotes innovation and continuous improvement - Encourages employees to think creatively.
✅ Builds long-term organizational success - Creates future leaders through mentoring and skill development.
Disadvantages of Transformational Leadership
❌ Time-consuming - Requires significant time and effort for mentoring and development.
❌ Not suitable for urgent performance issues - If immediate performance improvement is needed, transformational leadership may be too slow.
❌ Employees may resist change - Some employees may be unwilling to embrace coaching and new expectations.
Understanding Transactional Leadership
Definition
Transactional leadership is a leadership style based on a structured, performance-driven approach. It focuses on clear expectations, rewards for success, and consequences for underperformance. This style is best suited for improving task efficiency, enforcing compliance, and ensuring consistency.
Key Characteristics of Transactional Leadership
Clear Expectations and Rules - Employees have defined roles and responsibilities.
Performance-Based Rewards and Punishments - Good performance is rewarded, while poor performance is corrected through disciplinary actions.
Focus on Efficiency and Results - Emphasizes productivity and operational efficiency over employee growth.
Short-Term Performance Goals - Ensures immediate improvements in employee performance.
Hierarchy and Structure - Follows a strict chain of command.
Advantages of Transactional Leadership
✅ Ensures short-term efficiency and compliance - Clearly defines expectations, which leads to immediate improvements in performance.
✅ Effective for structured tasks - Employees know exactly what is expected, reducing uncertainty.
✅ Increases accountability - Employees are held responsible for meeting targets.
✅ Useful for crisis management - Provides a clear directive in high-pressure situations.
Disadvantages of Transactional Leadership
❌ Limited employee development - Focuses more on task completion rather than skill enhancement.
❌ Can reduce creativity and innovation - Employees may feel restricted by rigid expectations.
❌ May reduce motivation - Over-reliance on rules and punishments can create a negative work environment.
❌ Not ideal for building long-term talent - Employees may not develop leadership skills or confidence.
Which Leadership Style is Most Suitable for Mo?
Case Study Analysis: Mo's Leadership Challenge
Mo is a procurement manager leading a team of 5 procurement assistants.
The assistants are underperforming due to lack of skills and confidence.
Mo is concerned about their ability to complete procurement tenders accurately.
Evaluating the Best Leadership Approach for Mo

Based on the specific challenges Mo is facing, neither leadership style alone is perfect. Instead, a combined approach is most suitable:
Recommended Approach: A Blend of Transformational and Transactional Leadership Short-Term Approach: Transactional Leadership for Immediate Performance Improvement Mo should set clear expectations and enforce accountability to ensure the assistants improve their performance in procurement tenders.
Implement a structured training program with performance benchmarks.
Use performance-based incentives (e.g., bonuses, recognition for accurate work).
Provide constructive feedback on mistakes to encourage learning.
Long-Term Approach: Transformational Leadership for Skill Development and Confidence Mo should act as a mentor and coach, providing continuous learning opportunities.
Encourage assistants to develop confidence in procurement by assigning them progressively challenging tasks.
Inspire the team by highlighting the importance of procurement excellence in achieving organizational goals.
Implement peer learning and mentorship programs to create a supportive learning environment.
Conclusion
Both Transformational Leadership and Transactional Leadership offer valuable benefits, but in the case of Mo's underperforming team, a blended approach is the most effective strategy.
Transactional Leadership should be used in the short term to improve immediate performance, enforce accountability, and ensure accuracy in procurement tenders.
Transformational Leadership should be introduced gradually to develop skills, boost confidence, and foster long-term career growth among the procurement assistants.
By combining both approaches, Mo can quickly improve his team's performance while ensuring they gain the necessary skills and confidence to succeed in procurement. This balanced leadership approach ensures short-term efficiency and long-term growth, making it the most effective strategy for Mo's situation.

NEW QUESTION # 42
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CIPS L6M1 RELIABLE EXAM VCE, VALID L6M1 EXAM PDF

CIPS L6M1 Reliable Exam Vce, Valid L6M1 Exam Pdf